Frequently Asked Questions
General
Where may I purchase replacement parts?
Where may I purchase replacement parts?
Replacement parts may be ordered through our Customer Care Department at +91 72669 90044.
Hours (IST):
Monday - Friday 9:00 am - 5:00 pm
You may purchase over the phone using a Visa, Master Card, or American Express. The Customer Care Representative can provide pricing and availability. Please have your model/product ID ready.
What is polyethylene and what makes it better than wood?
What is polyethylene and what makes it better than wood?
Polyethylene is a plastic that is virtually indestructible. It will not chip, crack, or split like wood products. Polyethylene is durable, easy to clean, lightweight, and is ideal for outdoor use.
Is there a website where I can purchase replacement parts?
Is there a website where I can purchase replacement parts?
Replacement parts are not offered online. Lifetime Products has made many different models that have been revised over the years. It is best to speak directly to a Customer Service Representative who can ensure the correct part is provided.
How long does it take to ship parts I ordered from Lifetime Customer Care?
How long does it take to ship parts I ordered from Lifetime Customer Care?
Your order will usually ship out the next business day and will take approximately 5 - 7 days for pan India.
How can I register my product?
How can I register my product?
Complete the Product Registration form here.
Where can I find warranty information for my product?
Where can I find warranty information for my product?
Warranty information, including the length of the warranty and what is covered, can be found in the Owner’s Manual, factory label, or warranty card.
What is covered by the warranty?
What is covered by the warranty?
Lifetime products are warranted to the original purchaser to be free from defects in material or workmanship that impair the use of the product. It does not cover damage caused by vandalism, rusting, “acts of nature,” or any other event beyond the control of the manufacturer.
How do I know if my product is still covered under warranty?
How do I know if my product is still covered under warranty?
To determine if your product is still covered under warranty, you need to have your receipt as proof of purchase and your Owner’s Manual to determine the length of the warranty.
How do I file a warranty claim?
How do I file a warranty claim?
To file a warranty claim, please visit our Warranty Claim page and complete the online form.
Before submitting your request, please keep your purchase receipt or bill ready, as it is required to verify your warranty eligibility. On the Warranty Claim page, you will be asked to provide the necessary product and contact details, upload a copy of your receipt, and share photos of the issue along with a brief description of the problem.
Once your form is submitted, our support team will review your request and contact you with the next steps.
Does Lifetime Products offer on-site installation and repair services?
Does Lifetime Products offer on-site installation and repair services?
Lifetime Products does provide on-site installation and repair services. To see if we have coverage in your area give us a call or email us at:
M-F 9 AM TO 5 PM IST
Does Lifetime Still Sell These Items?
Does Lifetime Still Sell These Items?
Tent Trailers: No longer sold by Lifetime
Trampolines: No longer sold by Lifetime
Ping Pong Table: No longer sold by Lifetime
Tables
Why choose High-Density Polyethylene (HDPE) over other materials?
Why choose High-Density Polyethylene (HDPE) over other materials?
Lifetime’s blow-molded High-Density Polyethylene (HDPE) tabletops have several advantages over standard materials like Acrylonitrile Butadiene Styrene (ABS), wood, or aluminum. Lifetime’s HDPE is a proprietary mix that makes our tables stronger, lighter, and more durable than ABS and wood tables. Polyethylene is abrasion and scratch-resistant and will not chip or peel. Unlike ABS, Lifetime tables are one piece, requiring no adhesives, and our engineered dent-resistant corners protect the top from crushing or cracking when inadvertently dropped. HDPE will rebound from impact whereas aluminum or wood tables are likely to dent, scratch, and can even damage the flooring. Lifetime tables are UV-protected, lightweight, durable, low-maintenance, and guaranteed to provide you with the best overall value.
Where can I purchase a Lifetime table?
Where can I purchase a Lifetime table?
Visit the Where to Buy page for a list of some of the major retailers who carry our products in-store. For local Utah outlet store locations, visit the Lifetime Store, and for online sales visit the Lifetime Store Online.
What are BIFMA commercial grade standards?
What are BIFMA commercial grade standards?
BIFMA stands for Business and Institutional Furniture Manufacturing Association. BIFMA sets industry standards for commercial grade furniture. Most Lifetime products meet or exceed all BIFMA commercial standards.
Are Lifetime Tables good for outdoor use?
Are Lifetime Tables good for outdoor use?
Yes! Lifetime tabletops have UV-inhibitors that help prevent fading or becoming brittle in the sunlight. We also use a powder-coating process which protects the steel frame from rusting or corrosion. Powder-coating is the most durable coloring process on the market – better than traditional paints.
Does Lifetime Products make table carts?
Does Lifetime Products make table carts?
Yes, our carts can be found in the Lifetime Store Online. Our table cart models typically hold between 10 - 12 tables.
Where is the model number on the table I need to register?
Where is the model number on the table I need to register?
The model number will be stated on the product label near the UPC.
How do I remove the product’s adhesive label?
How do I remove the product’s adhesive label?
To remove adhesive labels without harming the finish on your product, rub vegetable oil into the label. This softens the adhesive enough so you can lift the label off the product. After the label is removed, wash away the excess oil with a cloth using warm water and dish soap. If any adhesive remains on the product, we suggest using a non-scratching pad to remove it.
How do I clean a Lifetime table?
How do I clean a Lifetime table?
We recommend cleaning the surfaces of our tables with mild dish soap and a damp cloth. For greasy food residues, use a mild abrasive, such as Soft Scrub and a soft-bristled brush or non-scratching pad. For automotive grease, use a de-greasing cleanser. Lifetime tables are resistant to most organic stains.
Can I use a microwave or coffee pot on a Lifetime table?
Can I use a microwave or coffee pot on a Lifetime table?
While microwaves and coffee pots will not melt or bubble the tabletop, they may cause discoloration over time. However, you should never apply high heat directly to a Lifetime tabletop.
Do Lifetime tables have a smooth top for writing?
Do Lifetime tables have a smooth top for writing?
Lifetime tables are slightly textured to prevent items from sliding off the tabletop. However, even with the texture, the tabletop is still smooth enough for writing.
What is the warranty on a Lifetime table and how do I file a claim?
What is the warranty on a Lifetime table and how do I file a claim?
The warranty on a Lifetime table depends on the product as well as the product line. Warranties are listed in the text near each product picture on our website. For a warranty claim, fill out the warranty claim form.
How do I set up my Fold-In-Half Table?
How do I set up my Fold-In-Half Table?
Lifetime’s fold-in-half tables are designed to be set-up easily and simple to use. When the table is folded in half, the side that opens the table will have a groove to give you a place to grip when opening the table. Once opened, simply unfold the table legs as normal, making sure the safety rings fall into place. We have two mechanisms that lock our table into the open position. The first is a red clip that you push to lock into place. This clip keeps your table locked in the open position. The second mechanism we have is an automatic locking system that locks your table in place as you open the table legs. No additional action is needed to open and lock your table.
Chairs
Why choose High-Density Polyethylene (HDPE) folding chairs over padded or metal chairs?
Why choose High-Density Polyethylene (HDPE) folding chairs over padded or metal chairs?
Lifetime Chairs have several advantages over padded or metal chairs. First and foremost, Lifetime Chairs are the most comfortable folding chairs on the market. Don’t believe us? Just try sitting in one. They are ergonomically designed and contoured to fit perfectly to every type and shape of person. With a wide seat and a tall back, Lifetime Chairs support you in all the right places. Made of High-Density Polyethylene (HDPE), our chairs are perfect for indoor and outdoor use. They are stain resistant and will not rip or tear like padded chairs. And no one likes a cold, uncomfortable metal chair – Lifetime Chairs are literally the best, easiest to use, and most comfortable folding chair on the market.
What are BIFMA commercial grade standards?
What are BIFMA commercial grade standards?
BIFMA stands for Business and Institutional Furniture Manufacturing Association. BIFMA sets industry standards for commercial grade furniture. Most Lifetime products meet or exceed all BIFMA commercial standards. In 2000, Lifetime invented and patented the first and only folding chair on the market to meet BIFMA strength standards.
Where can I purchase a Lifetime Chair?
Where can I purchase a Lifetime Chair?
Visit the Where to Buy page for a list of some of the major retailers who carry our products in-store. For local Utah outlet store locations, visit the Lifetime Store, and for online sales visit the Lifetime Store Online.
Are Lifetime Chairs good for outdoor use?
Are Lifetime Chairs good for outdoor use?
Yes! Lifetime Chairs have UV-inhibitors that protect the product from fading or turning brittle in the sunlight. We also use a powder-coating process which protects the steel frame from rusting or corrosion. Powder-coating is the most durable coloring process on the market – better than traditional paints.
Does Lifetime Products make chair carts?
Does Lifetime Products make chair carts?
Yes. Our carts can be found in the Lifetime Store Online. Our typical commercial chair cart holds 32 folding chairs. We also offer residential chair carts that hold 8 - 12 chairs.
Where is the model number on the chair I need to register?
Where is the model number on the chair I need to register?
The model number will be stated on the product label near the UPC.
How do I clean a Lifetime Chair?
How do I clean a Lifetime Chair?
We recommend cleaning the surfaces of our chairs with mild dish soap and a damp cloth. For greasy food residues, use a mild abrasive, such as Soft Scrub and a soft-bristled brush or non-scratching pad. For automotive grease, use a de-greasing cleanser. Lifetime chairs are resistant to most organic stains and can easily be wiped clean.
What is the warranty on a Lifetime Chair and how do I file a claim?
What is the warranty on a Lifetime Chair and how do I file a claim?
The warranty on a Lifetime chair depends on the product as well as the product line. Warranties are listed in the text near each product picture on our website. For a warranty claim, fill out the warranty claim form.
